Shipping policy
Shipping & Delivery Policy – Hoot & Bake
Last Updated: 12/31/2025
At Hoot & Bake, we want your order to arrive fresh, delicious, and on time. Please read our delivery policy carefully:
1. Delivery Areas
- We currently deliver to the areas listed on our website.
- Orders outside these areas may not be available for delivery.
2. Delivery Times
- Delivery times are estimated and may vary depending on location and order size.
- Orders will be delivered within the time slot chosen at checkout.
- Hoot & Bake is not responsible for delays caused by traffic, weather, or other factors beyond our control.
3. Delivery Fees
- Delivery fees are calculated at checkout based on your location and order size.
- Large orders may have additional fees.
4. Pickup Option
- Customers can choose to pick up their order at our store location.
- Pickup orders must be collected at the scheduled time.
5. Order Accuracy
- Please check your order carefully before completing checkout.
- Hoot & Bake is not responsible for errors if the customer enters the wrong delivery address or contact information.
6. Freshness Guarantee
- All orders are prepared fresh and should be consumed promptly.
- If your order arrives damaged or incorrect, contact us within 2 hours of delivery with a photo for review.
7. Special Orders & Large Platters
- Special orders and large platters cannot be canceled once preparation has started.
- For changes or updates, contact us at least 48 hours before delivery/pickup.
By placing an order with Hoot & Bake, you agree to this Shipping & Delivery Policy.
